Santa’s System Analysis
Between Santa’s present gift-delivery season, there are eleven months of training, education, preparation, manufacturing and production for Mrs. Santa, Santa, Elves, and the Reindeer. Mrs. Santa, who is the Accountable Elf (AE), attended several Uniform Flight Operations (UFO) classes to improve their SMS (Streamlined Mission Service) in production and during the gift delivery season. Mrs. Santa learned that their SMS demands a system analysis. During the off-season Mrs. Santa conducts a 21-points system analysis of common cause variations and special cause variations. Mrs. Santa comprehend what is crucial for success, and the integrity of Santa’s SMS, to know why things go right every day, and not remain and locked in to focused on what goes wrong. A safety management systems vary depending on the industry, organization, or specific regulations they adhere to. However, there are 21-points that Mrs. Santa has focused on to make Santa’s production and delivery successful. When Santa bec...