SMS Perception
The flying public, stakeholders and the regulator have a perception of an SMS enterprise and their safety management system (SMS). While perception may be real and essential aspect of human experience, it is also complex, subjective, and sometimes fallible, the effect perception has on SMS enterprises and their performance are real. Perception plays a crucial role in performance across various domains and influences performance. Whether it is airport operations, airline operations, sports, academics, business, or any other area requiring high levels of achievement, perception is an integrated part of their performance system. Perception shapes how individuals perceive their goals and the potential rewards of achieving them. Those who perceive their goals as challenging yet attainable are more likely to be motivated to excel. They perceive success as achievable, driving them to work harder and persist in the face of setbacks. Perception of one's abilities, known as self-efficacy, p...