Where Birds Don't Fly

Statistical Process Control (SPC) is a methodology used to monitor and control processes to ensure that they operate efficiently and produce products or services of consistent quality. While SPC is often associated with manufacturing, its principles can also be applied to service industries such as aviation safety management system to ensure quality service delivery. SPC is a tool applied to safety management system processes, to monitor and control predictability, repeatability, and reliability of service. The primary goal of SPC is to ensure that processes are in-control. It involves the use of statistical techniques to monitor and control variations in a process. SPC relies on the collection of data from the process being monitored. This data can be measurements or observations related to the quality characteristics of the product or service. The central tool in SPC are control charts. Control charts are graphical representations of the process data over time. They typically include...

A successful SMS enterprise operates with an After Goal Goalsetting Plan. They operate with a goalsetting plan of how to reach their goal, and the next critical step is what they do after they have reached their first goal. Without a goal goalsetting plan there will be void, discontentment, lack of leadership within the organization, and there will be targets for failures only. Without a goalsetting plan, goals are wishes, or dreams only. It is crucial for the continued improvement of a safety management system (SMS) to have a smooth transition from reaching a goal, to the next new goal.  Setting new organizational goals after reaching existing ones is essential for several reasons. Achieving goals often requires significant effort and commitment. Once those goals are reached, there's a risk of complacency and a decrease in motivation if there isn't a new set of objectives to pursue. Establishing new goals helps maintain momentum and keeps the organization moving forward. The b...