SPC4SMS
Statistical Process Control (SPC) is a methodology used to monitor and control processes to ensure that they operate efficiently and produce products or services of consistent quality. While SPC is often associated with manufacturing, its principles can also be applied to service industries such as aviation safety management system to ensure quality service delivery. SPC is a tool applied to safety management system processes, to monitor and control predictability, repeatability, and reliability of service. The primary goal of SPC is to ensure that processes are in-control. It involves the use of statistical techniques to monitor and control variations in a process. SPC relies on the collection of data from the process being monitored. This data can be measurements or observations related to the quality characteristics of the product or service. The central tool in SPC are control charts. Control charts are graphical representations of the process data over time. They typically include...